Terms & Conditions

1.      General

 1.1The conditions established here apply to all purchase orders made through this site. 

1.2The Company is able to alter and modify the terms and conditions from time to time. Changes will be reported to customers through Cocoloco tapas bar website or email.

2. Prices orders and Invoices

2.1 The company reserves the right to change prices without notification. However, they will always list in front of each product.

2.2 The listed price include GST but no delivery fee.

2.3 The client can cancel an order if he informs Cocoloco within the next 24 hours through the chat or by calling via Whatsapp.

2.4 The company always provides an invoice for the goods on delivery.

2.5 The Company will not be bound by clerical errors or omissions whether in computation or otherwise in any product list, acknowledgment, invoice or other communication and the same shall be subject to correction.


3. Payment


3.1 Cocoloco Tapas Bar will only accept credit card payment of orders placed through this website.

3.2 You will be liable for all orders placed using your credit card details and agree to indemnify Cocoloco Tapas Bar against any losses, claims or damages arising from the use or misuse of your credit card details by any other person.

3.3 Ownership and title in the goods does not pass to you until we have received payment in full.

4. Intellectual Property

4.1 The design, content, logos, product names and business names on the Coco Loco website are part of its intellectual property.

4.2 A client testimony belongs to him, and to be used within advertising campaigns by Cocoloco, the person must register and accept the terms and conditions.

5. Delivery and Returns

5.1 Cocoloco Tapas Bar will use its best efforts to deliver the goods during the next 2-3 days in North Island and 4-5 days in South Island in the right conditions that protect the product.  Nevertheless, we will not be responsible for any loss or damage (in either case, of any kind or whether direct, indirect or consequential) arising from any delay in the delivery of the goods.

5.2 Cocoloco shall arrange delivery of the goods at the location as may be agreed with the Customer. Please ensure that someone will be home to receive your order or consider sending the delivery to a work address. Re-direction charges will apple if the courier has to return to that apartment again to deliver the order. Risk in the goods shall pass to the Customer upon delivery.

5.3 The Customer will promptly check for correctness in deliveries made by the Company and will advise of any shortages or incorrect deliveries within 2 hours of receipt of the goods. Cocoloco Tapas Bar will investigate if there was short deliveries or errors in the dispatch of any goods. In each case and despite the error of the company, it reserves the right to amend, either with the replacement of the goods or a credit against future orders. Goods may not be returned for credit.

5.4 In case of a return, contact us through the mail or via Whatsapp. Mention the order number, your name and describe the fault.

6. Warranties and Liabilities

6.1     The Company makes no representation and gives no assurance, condition or warranty of any kind to the Customer (including any assurance, condition or warranty implied by law to the extent that the assurance, condition or warranty can be excluded) in relation to the goods and accepts no liability for any assurance, condition, warranty, representation, statement or term not expressly set out in these terms and conditions.  The Customer specifically acknowledges that it is acquiring the goods and services for business purposes and the Customer agrees that all provisions of the Consumer Guarantees Act 1993 and sections 9, 12A and 13 of the Fair Trading Act 1986 are excluded.

6.2     The benefit of any warranties and conditions conferred by the Company on the Customer is personal to the Customer and are not assignable.

6.3     The Company shall not be liable to the Customer or any other person for any indirect or consequential loss or damage of any kind arising out of defective goods or any breach by the Company of its warranties or conditions or obligations under these terms and conditions or negligence or otherwise.  Regardless of the legal basis of any claim, the Company’s maximum liability to the Customer under any circumstances is limited to a sum not exceeding the invoiced value of the goods in relation to which the claim relates.

7. Force Majeure

7.1     The Company shall not be responsible to the Customer for failure to perform any of its obligations due to causes beyond its control including work stoppages, fires, civil disobedience, riots, rebellions, acts of God and similar occurrences. In such circumstances, the Company shall have the right at its discretion to delay the performance of its obligations until such causes cease or to cancel the whole or any part of this contract without incurring any liability to the Customer.